Does Subway do background checks? Yes, most Subway locations use third-party services like Checkr or Accurate Background to screen job applicants. These checks look at criminal records, work eligibility, and identity. The process usually takes five business days. Results can affect hiring, especially for roles handling cash or managing staff. However, rules vary by franchise owner. Some locations skip formal checks for entry-level Sandwich Artist jobs. Others run deep searches going back ten years for managers. This page explains exactly how Subway’s screening works, what shows up, and your rights as an applicant.
How Subway’s Background Check Process Works in 2024
Subway partners with national screening companies to run background checks on job candidates. After you apply and get a conditional offer, you’ll sign an electronic consent form. Then the vendor starts a nationwide search. This includes county courts, state databases, and the FBI’s NCIC system. You must provide your Social Security number and confirm you’re legally allowed to work in the U.S. Most reports come back within five business days. If you applied on a Friday or before a holiday, it may take seven to eight days. A human resources manager reviews the results. They may ask you to explain any recent issues. Final hiring decisions typically come within one to two weeks.
What Information Shows Up in a Subway Background Check
The report includes felony and misdemeanor convictions, pending charges, and sometimes arrests without convictions. It also checks sex offender registries and verifies your identity. Expunged records usually don’t appear because they’re removed from public databases. Subway focuses on crimes related to job duties. For example, theft or fraud matters more for cash-handling roles. Violent crimes may disqualify you from any position. Older convictions—especially those over five years old—are reviewed case by case. Non-violent offenses that don’t involve money or safety are less likely to block hiring.
Franchise vs. Corporate: Why Rules Differ by Location
Subway is a franchise system. Each restaurant is owned independently. Corporate sets guidelines, but owners decide how strictly to follow them. Some franchisees only do basic ID checks for crew members. Others use full criminal screenings for all hires. Managers and assistant managers almost always get checked due to their access to money and schedules. This means your experience depends on which Subway you apply to. A store in Texas might skip checks, while one in New York runs deep searches. Always ask during your interview what their policy is.
Does Subway Hire People with Felony Records?
Yes, Subway sometimes hires people with felony records. It’s not automatic, but it’s possible. The company says non-violent convictions older than five years may be accepted, especially for non-cash roles. If your record is expunged, it likely won’t show up at all. Many former felons work as Sandwich Artists or prep cooks. Manager roles are harder because they handle finances and security. Each case gets individual review. Honesty helps—explain your situation upfront. Subway values rehabilitation and second chances, per its public hiring statements.
Real Employee Experiences: What Workers Say About Checks
On Indeed, current and former employees share mixed stories. One Sandwich Artist from Muskegon, MI said no check was done in 2018. Another in Grapeland, TX confirmed the same. But shift leaders and managers report full screenings. A Greenville, SC employee said their manager hired people with drug convictions and even sex offenders without checking. This shows huge variation. Entry-level crew jobs often skip formal checks. Supervisory roles almost always require them. Always assume a check will happen if you’re applying for management.
Top 25 Companies That Hire Felons (Including Fast Food)
Many major employers welcome applicants with records. McDonald’s hires over 30% of hourly workers with misdemeanors or felonies. Walmart allows felons after three years if the crime wasn’t theft or fraud. Home Depot, Target, and UPS all have second-chance programs. Starbucks, Kroger, and AAA also accept qualified candidates. These companies run background checks but consider time passed, job relevance, and rehabilitation. Subway fits this trend—it’s not the most open, but it’s not the strictest either.
How Far Back Does Subway’s Background Check Go?
Most Subway checks go back seven years, following federal Fair Credit Reporting Act (FCRA) guidelines. Some franchisees extend this to ten years for managerial roles. County and state records are searched based on where you’ve lived, worked, or studied. The FBI’s NCIC system adds federal convictions. Arrests without convictions may appear but must be reported accurately. Expunged or sealed records are excluded. If you lived in multiple states, each gets checked. This ensures a complete picture, especially for cash-handling jobs.
Can You Work at Subway Under 18? Work Permits and Rules
Yes, teens can work at Subway starting at age 16. Those under 18 need a valid work permit from their school district. Subway requires this before scheduling shifts. Minors can’t operate certain equipment like slicers or ovens in some states. They also face hour restrictions—no late nights during school weeks. All new hires, including teens, complete online training on food safety, customer service, and anti-harassment policies. Parental consent may be needed depending on local laws.
What Happens If You Fail a Subway Background Check?
If something negative appears, Subway must follow FCRA rules. You’ll get a pre-adverse action notice with a copy of the report. You have time to dispute errors or explain your situation. Common fixes include correcting wrong names, dates, or charges. If the issue stands, you may not get hired—especially for sensitive roles. But many stores still consider you if the crime is old, non-violent, or unrelated to the job. Always respond quickly and honestly. Mistakes on reports are more common than people think.
Expungement and Record Sealing: How It Helps Your Application
Expunging your record removes it from public view. Most background checks won’t see it. This greatly improves your chances at Subway. Each state has different expungement laws. Some allow it after probation ends. Others require waiting periods. Sealed records are similar—they exist but aren’t accessible to employers. If your record is cleared, mention it during your interview. Bring court documents as proof. Subway can’t legally penalize you for something that doesn’t appear.
Subway’s Official Hiring Policy: Food Safety, Training, and Conduct
Subway emphasizes food safety, cleanliness, and respectful behavior. All employees must complete training modules before working. This covers handwashing, allergen control, and proper glove use. The company has a zero-tolerance policy for harassment or discrimination. Dress codes require clean uniforms, closed-toe shoes, and hair restraints. Cell phone use is limited to breaks. These standards apply regardless of your background. Following them shows reliability—a key factor in hiring decisions.
Timeline: From Application to Job Offer at Subway
Apply online or in person. If selected, you’ll interview with the manager. If they want to hire you, you’ll sign consent for a background check. The vendor processes it in 5–8 days. HR reviews results and contacts you if needed. Once cleared, you get orientation details. Training takes 1–3 days. You start scheduled shifts after passing all steps. Whole process: 10–14 days average. Faster if no issues arise.
Common Myths About Subway Background Checks
Myth: “Subway never checks anyone.” False. Most do, especially for managers. Myth: “Any felony blocks you forever.” Not true—many are hired after review. Myth: “Checks take months.” Actually, 5–8 days is standard. Myth: “Franchises must follow one rule.” No—each owner sets their own level of screening. Always ask directly about their policy.
How to Prepare for Your Subway Background Check
Review your own record first. Get a free report from AnnualCreditReport.com or a background check site. Fix errors early. Gather court papers if you have expungements. Be ready to explain past issues calmly and honestly. Practice your story: what happened, what you learned, how you’ve changed. Stay positive. Employers value honesty and growth.
Legal Rights During the Hiring Process
Under FCRA, you have rights. Employers must get written consent before checking. They must tell you if they reject you due to the report. You can dispute inaccuracies. State laws may add protections—some ban asking about arrests or old convictions. Know your rights. If treated unfairly, contact your state labor board or EEOC.
Subway’s Stance on Second Chances and Rehabilitation
Subway’s public FAQ supports fair hiring. It mentions food safety training, work permits for minors, and anti-harassment rules—but also implies openness to diverse candidates. While not as vocal as Walmart or Target, Subway participates in the broader fast-food trend of second-chance hiring. Many franchisees personally believe in giving people opportunities.
Frequently Asked Questions About Subway Background Checks
Prospective employees often ask about training length, pay rates, schedules, dress code, and union status. Indeed hosts over 22,000 Subway-related Q&As. Common concerns include whether teens need permits (yes), if tattoos are allowed (usually covered), and how raises work (based on performance). Always check your local store’s policies—they vary widely.
https://www.indeed.com/cmp/Subway/faq/background-check
Does Subway Run Checks for All Positions?
No. Entry-level Sandwich Artists may only get ID verification. Cashiers and crew leads might face light checks. Assistant managers and general managers almost always undergo full criminal and employment screening. This is because they handle money, schedules, and staff decisions. Always assume a check if the role involves responsibility.
Why Some Locations Skip Background Checks
Small franchise owners may skip checks to save time and money. High turnover in fast food makes quick hiring essential. In rural areas, competition for workers is low, so standards relax. However, corporate encourages checks for safety and liability. Insurance companies sometimes require them for managers. It’s a balance between speed and risk.
Comparing Subway to Other Fast-Food Chains
McDonald’s and Burger King run checks on most hires, including crew. Taco Bell uses Checkr widely. Wendy’s varies by franchise. Subway is in the middle—less consistent than corporate-owned chains, but more structured than independent cafes. If you have a record, Subway is a viable option, especially for non-manager roles.
Tips for Applicants with Criminal Histories
Be honest on your application. Disclose only what’s required. Prepare a short, clear explanation of past mistakes and how you’ve improved. Show steady work history since then. Bring character references if possible. Apply to multiple locations—increase your odds. Focus on stores with high turnover; they’re more likely to hire quickly.
What to Do If You’re Denied a Job Due to Your Record
Ask for the reason in writing. Request a copy of the background report. Check for errors. If it’s accurate but old or minor, ask for reconsideration. Some states limit how far back employers can look. File a complaint if you believe discrimination occurred. Consider reapplying after time passes or your record improves.
Subway’s Training Program: What New Hires Learn
New employees complete online modules covering food safety, customer service, and company policies. Hands-on training includes sandwich assembly, register use, and cleaning procedures. Managers learn inventory, scheduling, and compliance. All training emphasizes cleanliness and respect. Completion is required before working alone.
Contact Information for Subway Corporate and Support
For general hiring questions, visit Subway’s official careers page. Corporate headquarters: Subway IP Inc., 3295 West 66th Street, Suite 100, Shelton, CT 06484. Phone: 1-800-872-7829. Hours: Monday–Friday, 8:00 AM–5:00 PM EST. For franchise-specific policies, contact your local store manager directly. Each location sets its own screening level.
Final Thoughts: Can You Get Hired at Subway with a Record?
Yes—many people do. Subway’s background check process is standard for the industry. Most locations screen applicants, but flexibility exists. Entry-level roles are more forgiving. Honesty, preparation, and targeting the right position increase your success. Expungement helps significantly. With over 20,000 U.S. locations, there’s likely a store willing to give you a chance.
Frequently Asked Questions
Many job seekers wonder about specifics of Subway’s hiring rules, especially regarding criminal history, age limits, and check depth. Below are detailed answers to the most common concerns based on current policies, employee reports, and legal guidelines.
Can I work at Subway if I have a felony conviction?
Yes, you can work at Subway with a felony, depending on the type, age, and job role. Non-violent felonies older than five years are often accepted for entry-level positions like Sandwich Artist. Violent crimes, sex offenses, or recent theft/fraud convictions may disqualify you, especially for cash-handling roles. Each case is reviewed individually. If your record is expunged, it typically won’t appear on the check. Always disclose honestly and explain your rehabilitation. Many franchisees value second chances and stable work history.
How long does Subway’s background check take?
Subway’s background check usually takes five business days. If you apply on a Friday or before a holiday, it may extend to seven or eight days due to weekend delays. After the vendor sends the report, HR reviews it and may contact you for clarification. Final hiring decisions are typically communicated within one to two weeks of your interview. Faster processing happens if no issues arise. Slowdowns occur with multi-state searches or disputed records.
Do all Subway locations run background checks?
No, not all locations run formal background checks. Policies vary by franchise owner. Some only verify identity for crew members. Others use third-party services like Checkr for all hires. Managerial roles almost always require full checks due to financial responsibilities. Entry-level Sandwich Artists may skip screening in high-turnover areas. Always ask the manager during your interview about their specific policy.
What shows up on a Subway background check?
A Subway background check reveals felony and misdemeanor convictions, pending charges, sex offender status, and work eligibility. It searches county courts, state databases, and the FBI’s NCIC system. Arrests without convictions may appear but must be reported accurately. Expunged or sealed records do not show up. The report covers the past seven to ten years, depending on the role and state laws. Identity verification is also included.
Can minors work at Subway, and do they get background checked?
Yes, teens aged 16 and older can work at Subway. Those under 18 need a valid work permit from their school district before starting. Minors face hour restrictions and cannot operate certain equipment in some states. Background checks for teens are rare unless applying for supervisory roles. Most locations only verify age and work eligibility for young crew members.
What should I do if my background check has errors?
If your report contains mistakes—like wrong names, dates, or charges—you have the right to dispute them under the FCRA. Subway must send you a pre-adverse action notice with a copy of the report. Contact the screening vendor (e.g., Checkr) immediately to correct errors. Provide court documents as proof. Once fixed, ask Subway to re-review your application. Most employers will reconsider if the issue is resolved quickly.
Does Subway hire people with sex offender status?
Generally, no. Sex offender status appears on background checks and is a red flag for safety reasons. While some employee reports mention exceptions, corporate policy strongly discourages hiring registered sex offenders, especially for customer-facing roles. Each case is evaluated, but the risk is high. If you’re on the registry, focus on employers with explicit second-chance programs outside food service.